Sollich Fast Lane
fast and easy remote assistance
Connecting the system is quick and easy: here is a short video explanation
Sollich KG, a leading manufacturer of machinery and equipment for the confectionery industry, is focus on the optimisation of production processes, including their digitalisation.
With this regards, the German company has implemented the Sollich Fast Lane remote maintenance system, which achieves even higher standards of efficiency. The system can be supplied to machines and plants on request and, thanks to the use of internet, enables communication between plant operators and Sollich service specialists.
Remote diagnosis: how it works
Contact with the Sollich service technician is established at the push of a button. Through a dedicated chat it is possible to directly exchange supported information, in order to be able to diagnose the possible fault, also from digital images and webcam videos. This optimises service functions and reduces downtime.
Fast Lane offers several advantages:
- Reduced production downtime
- Fast and accurate remote diagnostics
- Protected program and data transfer
- Access to all integrated controls and Windows-based PCs
- Effortless software updates and changes to system parameter
- Significant reduction in service costs as there is no need for on-site technicians
- Worldwide availability of specialists in case of service
- Maximum machine availability at minimum costs
For further technical details please contact our Service
Remote diagnosis: how it works
Contact with the Sollich service technician is established at the push of a button. Through a dedicated chat it is possible to directly exchange supported information, in order to be able to diagnose the possible fault, also from digital images and webcam videos. This optimises service functions and reduces downtime.
Fast Lane offers several advantages:
- Reduced production downtime
- Fast and accurate remote diagnostics
- Protected program and data transfer
- Access to all integrated controls and Windows-based PCs
- Effortless software updates and changes to system parameter
- Significant reduction in service costs as there is no need for on-site technicians
- Worldwide availability of specialists in case of service
- Maximum machine availability at minimum costs
For further technical details please contact our Service.
